Privacy Policy

1. Who We Are

We are American Group, an independent and authorized maintenance service provider for Westinghouse ovens, cookers, and products in Egypt. We do not own the "Westinghouse" brand, but we provide maintenance and support services for its devices through qualified and specialized technicians.

2. Use of the "Westinghouse" Trademark

The name "Westinghouse" used on this website (westinghouse-eg.com) is only intended to indicate the type of products we provide maintenance for. We are not the parent company or official owner of the "Westinghouse" brand. All rights are reserved to Westinghouse.

3. What Data Do We Collect?

When you visit our website or use our booking or contact forms, we may collect the following information:

• Full name
• Phone number
• Device type and issue
• Email address (if provided)
• Geographic location (if on-site booking is needed)

4. How Do We Use This Data?

Your data is used solely for the following purposes:

• Contacting you to schedule maintenance
• Sending a technician based on the device type
• Providing post-maintenance support
• Improving user experience

We do not share your data with any third parties outside our company.

5. Data Security

We are committed to protecting your data through the following measures:

• Encrypting communications using HTTPS protocol
• Restricting customer data access to technical staff only
• Not storing sensitive data in external databases

6. Changes to the Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page along with the date of modification.

7. Contact Us

If you have any questions, or if you wish to modify or delete your data, please contact us through:

• 📞 Hotline: 01211114528
• 💬 WhatsApp: Click here
• 📝 Online Booking Form: Visit page

All rights reserved © 2024 to American Group - owner of westinghouse-eg.com.